Clients Testimonials & Success Stories

Blogging and Tweeting for CENTURY 21

"Heather and her company have assisted us and lead our Social Media activity... passing on knowledge to our entire organization and has increased the visibility of Century 21. I would recommend her and her company as a consultant and provider of service in the social media area without any reservations.”

- Don Lawby, President, CENTURY 21 Canada

Well Written, Linked, Socially & Economically Relevant Blogging

"As the writer behind Talk 21, the national blog of CENTURY 21 Canada, Heather Angus-Lee and her research team at PROsocialmedia have produced well-written, linked, socially and economically relevant blog posts targeted at Canadian home buyers and sellers three times a week since April 2009. Heather also Tweets for CENTURY 21 Canada several times a week, and selects blog posts for translation for Blogue 21 - the French blog at Century21.ca. She consults regularly with our PR and marketing communications team on messaging, brand issues and media relations - in particular as it relates to the growing use of social media by CENTURY 21, including YouTube and Facebook as well as Twitter and blogging.
At Leadership Day at the CENTURY 21 national conference in 2009, Heather gave an informative luncheon presentation about social media and its applications to brokers and managers from across Canada. It was so well-received that she has been added to the agenda to provide a presentation on social media in more than eight cities across the country, reaching about 3,000 realtors, in 2010."

- Barbara Fromm, Vice-President, Marketing and Corporate Services, CENTURY 21 Canada

Journalist Turned SEO Writer is a Rare Find

"I think it's rare to find an SEO writer who has also been a newspaper and magazine editor. That's one reason why I chose Heather to produce an audit and recommendations for my site - she understands that good SEO includes good writing as well as just good keywords. Heather produced a thorough yet clear list of recommendations to improve the search engine ranking of my site."

- Simon Payn, owner, Ready To Go Newsletters

Lead, Write, Deliver On-time, On-budget Implementation

“With her detailed knowledge of SEO, her rich professional background in newspaper reporting and magazine publication, Heather was able to lead, write, deliver, and oversee the on-time, on-budget implementation of an insightful SEO solution.”

- Thomas Smeenk, President, TheraVitae Inc.

Passion and Drive and Hard Work

“I love working with Heather. She is such a passionate and driven person, and is one of hardest working individuals I have ever worked with. Her understanding of social media and how to use it for business is simply amazing! Heather has always done an exceptional job for our mortgage professionals and continues to exceed expectations. If you are looking for a social media strategy and associated tactical plans that deliver, you can always count on Heather to get the job done. Thanks again Heather, I will always appreciate your efforts to help our network successfully navigate the ever changing world of social media.”

- Bill Jamieson, VP, Operations, Centum Financial Group

Great Results in Small Window of Time

"Heather led our staff into the social media realm as a corporation - adding a Facebook group for our patient advocates, Twitter, LinkedIn, Squidoo, Flickr, Delicious, MySpace, uploading our many videos onto YouTube and dozens of other video-sharing sites. She and her team trained our staff on blogging principles, influencer outreach strategies, and online reputation management... Nobody will work harder for you than Heather!... We were very happy with her deep knowledge of search and social media, coupled with tremendous project management skills, which got us great results in a very small window of time.”

- Jerry Steele, Director of Outreach, Vescell

Brimming with Information and Detail Oriented

"The [web strategy] reports she provided were extremely detailed and contained a wealth of information, Heather was very generous with advice, education and information during the on-site discovery sessions with groups of employees. We all learned a tremendous amount about social media and the latest in website design and development. I found Heather a delight to work with - personable, brimming with expert information, and detail oriented. I learned a lot from her and hope to be able to hire her again in the near future to provide one-on-one training on SEO techniques."

- Sandy Manners, Director, Communications, Horizon Utilities, now at Guelph Hydro

"I'm the First Blogger in My Field in Canada!"

"I love the look and content of my site, and the care taken on every page.... [Heather] got me blogging for the first time - I'm the first safety blogger in Canada... and this is the second blog Heather has created for me!"

- Rob Ellis, President, MySafeWork, Oakville, ON

MySafeWork.com - The blog of renowned workplace safety advocate Rob Ellis (featured speaker in WSIB TV commercials), traveling to schools and corporations across North American since 1999 to tell his tragic story of losing teen son, David, to a workplace accident.

"Great at Maximizing our Social Media Connections for Business"

“Heather is responsible for social media communications and is great at helping us maximize our social media connections for business. She is a huge asset to Adlib and is also helping us improve our search results on websites."

- Alison Estrop, Enterprise Sales, Adlib Software

Local Non-Profit Drawing in Volunteers and Members

"We’ve been impressed as well with the vast knowledge of social media optimization shown by Heather's team; now we’re blogging, streaming videos, podcasting, Twittering, run a Facebook group, and more!… Our organization is engaged in an aggressive campaign to draw new members so getting found online and having them stick around once they find our site is critical. Being a Toronto-specific service, we needed an agency with local search knowledge, too.”
- Pastors Jessica and David Di Sabatino, Liberty International Church, Toronto, ON

MyLiberty.ca, the site of Liberty International Church, began blogging for first time, and is also now podcasting (downloadable to iPods), as well as hosting a YouTube channel, messaging on Twitter, running a Facebook, and sharing its photos on Flickr.